Founder & CEO, IENS Enterprise LLC
BS Human Services, MS Criminal Justice – Leadership & Planning
Shaquana S. Springfield is the Founder and CEO of IENS Enterprise LLC — a compassionate, advocacy-driven organization committed to supporting individuals and families through complex systems with dignity, clarity, and care.
With a Bachelor of Science in Human Services and a Master of Science in Criminal Justice with a specialization in Leadership & Planning, she brings a unique blend of expertise and lived experience to her work. Shaquana specializes in care coordination, benefits navigation, advocacy, and oncology patient support, ensuring clients receive guidance, resources, and hope during life’s most challenging moments.
Mission
To restore dignity, inspire hope, and empower individuals and families to navigate healthcare, benefits, and community systems with clarity and compassion.
Vision
A world where every person feels supported, informed, and advocated for — with access to the resources they need to thrive.
Core Values
- Dignity
- Compassion
- Clarity
- Advocacy
- Empowerment
- Integrity
Her Expertise Spans
With a strong foundation in healthcare and social services, she brings a wealth of expertise in various areas aimed at supporting individuals in need. Her experience spans care coordination and case management, guiding clients through complex healthcare systems and benefits programs such as Medicaid and Medicare.
Care coordination & case management
Benefits navigation (Medicaid, Medicare, waivers, and applications)
Housing resources & community referrals
Victim advocacy
Outreach services
Trauma-informed support
Shaquana is known for her calm presence, advocacy-centered leadership, and her ability to deliver high-quality services with empathy, clarity, and professionalism. She founded IENS Enterprise LLC to expand her impact—providing wraparound support, resource navigation, and customized solutions that uplift and transform lives.
Guided by the company’s values and her personal conviction that hope, dignity, and restoration are possible for everyone, Shaquana continues to build IENS Enterprise LLC as a trusted partner for individuals, families, and organizations seeking meaningful, supportive solutions.
Contact Us
Let’s Navigate This Journey Together
Thank you for your interest in IENS Enterprise LLC! If you need guidance, support, or clarity navigating healthcare, benefits, cancer care, or community systems, we’re here to walk with you.
Please fill out the form below, and our team will respond promptly. We’re honored to support you with dignity, compassion, and the resources you need to move forward with confidence.